Bookings & automation
Bookings & automation for small businesses.
The phone rings while you’re with a client. A no-show empties an hour you can’t bill. The evening goes to quotes and follow-ups. That’s the work we automate.
Talk to usWhat we automate.
- 01
WhatsApp & online bookings
Clients book from a link or a chat, day or night. Auto-confirm or approve each one — your rules.
- 02
Reminders & confirmations
Automatic reminders before every appointment; rescheduling handled in the same chat.
- 03
Quotes & follow-ups
Quote sent, follow-up scheduled, invoice chased — without you having to remember.
- 04
Client intake & records
Forms filled in before arrival; details in one organised place, not on a personal phone.
- 05
An assistant that answers
Trained on your business: prices, hours, directions, the questions you answer ten times a week. It drafts, you approve anything it isn't sure of.
- 06
Reports that matter
Bookings, no-shows and repeat clients in a simple weekly summary.
How a WhatsApp booking works.
- 01
They message you
A client taps your link or scans a code and lands in a chat that answers immediately — consent captured before any details are taken.
- 02
They pick a time
The assistant offers real openings from your diary and books the one they choose.
- 03
They show up
Confirmed on the spot, reminded before the time, rescheduling handled in the same chat. Fewer gaps in your day.
Built around the way you book: physiotherapists · dentists · psychologists · gyms & studios · salons & barbers · workshops & trades
POPIA, done properly.
Health details count as special personal information under POPIA — the law’s strictest tier — and even routine client details are personal information it protects. Many booking tools treat that as someone else’s problem. We don’t. Every booking build runs on the WhatsApp Business Platform under a written operator agreement, captures consent in the flow — including the cross-border transfer that WhatsApp involves — keeps marketing strictly opt-in and separate from service messages, stores the minimum, and encrypts what it stores. We come from the security world; this is the part we’re fussy about.
One honest note: no tool makes a business "POPIA compliant" on its own, and anyone promising that is selling. We build the booking layer properly and hand you the paperwork that shows how it’s handled — the operator agreement, the consent wording, the privacy notice.
Do reminders actually cut no-shows?
Independent research says yes. A Cochrane review of eight trials found attendance rose from 67.8% to 78.6% with text-message reminders. A BMJ Open meta-analysis across roughly 16,000 patients found reminded patients were 25% less likely to miss appointments. A review of African trials found reminders roughly doubled the odds of attendance. Those studies tested SMS — WhatsApp is our delivery layer on the same principle.
What it costs.
One fixed quote in writing, sized to what you want automated — and a monthly amount you approve before anything starts. You own the result: your data, your client list, exportable any day. No overseas subscription that almost fits.
Can it book into my existing diary?
Usually, yes — Google and Outlook calendars and most common diary tools connect. Where a system is closed, we build around it. The quote states exactly what will connect before you commit.
What happens when the assistant doesn't know?
Rather than guess, it hands the chat to you and flags it — and you approve anything it isn't sure of.
Do I need a new phone number?
No. We can set up a dedicated business number or work with what you have — we'll advise which is cleanest for you.
What about my clients' data?
Processed under a written operator agreement, consent captured up front, minimal storage, encrypted at rest — and a plain-language privacy notice you can show anyone who asks.
Start with one bottleneck.
Tell us the task that eats your week — bookings, reminders, quoting — and we’ll tell you, straight, what automating it looks like.
Talk to us