Trevern Technologies · For groups with more than one location
One website for the group, and automation behind every location.
You may run four branches, fourteen sites or a handful of centres. We build one website that covers the group, with a real page for every location. Then we automate the admin that every location repeats by hand.
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What is the admin costing you?
Every new location adds another pile of admin.
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Every location works a different way
One branch books in a paper diary. Another branch uses WhatsApp. Head office cannot see next week without phoning every location.
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The website shows hours that changed months ago
The website says one thing. The Google listing says another. A customer drives out to a branch that closed an hour ago.
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A customer messages at nine at night
The enquiry sits in an inbox until Monday morning. By Monday the customer has phoned somebody else. Nobody at head office ever sees the lost enquiry.
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One change, made four times by hand
You add a service or change the holiday hours. Somebody edits every page by hand. The page nobody updates is the page a customer reads.
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Customer details live on personal phones
Names, numbers and appointment times sit in message threads. When a manager leaves, those details leave too. POPIA, South Africa’s privacy law, expects you to know where customer details are kept.
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Three suppliers, and every fault belongs to somebody else
One company built the website. Another company runs the booking tool. Something breaks on Friday, and each supplier blames the other two.
How it fits together
We build the website, then we automate the admin.
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01We scope the work with head office and the site managers
We sit with the people who run each location. We look at how bookings, enquiries and quotes are handled today. You get one fixed quote in writing before any work starts.
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02One website, with a real page for every location
Each location gets its own page, address, hours, map and phone number. Google and Maps then list every location in its own right. Change a set of hours once, and every page follows.
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03One system takes the bookings and enquiries for every location
Every location books through the same system, on the website and on WhatsApp. The system knows each location’s hours, staff and diary. Nobody is offered a time that does not exist.
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04An AI helper answers the questions your staff answer all day
Customers ask the same questions about hours, prices and parking. An AI helper answers those questions day and night, in your words. You approve anything the helper is unsure of.
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05Head office sees the numbers without asking for spreadsheets
Head office sees bookings, enquiries and no-shows across the group. You can look at one location or at every location. Month end stops being a week of chasing people.
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06We go live one location at a time, then hand everything over
We switch one location at a time, so trading never stops. At the end the website, the domain, the accounts, the code and your data are yours. Move to another supplier and you take all of them with you.
The standard
One team builds both services, and you own everything.
- The people who scope it build it. The website and the automation come from the same team. When a site manager phones about a problem, the person who answers built the system.
- Automation is there to save you money. Staff stop retyping the same booking into the same diary. An AI helper handles the everyday questions, and you approve anything the helper is unsure of.
- Security is in the build. Backups, updates and control over who sees what are part of every job. We handle customer details the way POPIA expects at every location, not only at head office.
- Yours from day one. You own the website, the domain, the accounts, the code and the data. We keep your work by doing it well, not by holding your logins.
Read more about the AI and automation. See what goes into the website and the location pages. Or read how we scope, quote and hand over.
Straight answers
The questions group operations leads ask.
Can you roll a new system out without disrupting trading?
Yes, because we switch one location at a time. Each location keeps working as it does today until the new system is signed off. We switch that location over, watch that location for a few days, then move on.
Can each location keep its own hours and its own staff?
Yes. One system does not mean one timetable. Every location keeps its own hours, staff, services and diary.
What can automation actually take off our staff?
Automation answers repeat questions, takes bookings, sends reminders and chases quotes. Automation can also build the reports somebody types up by hand. We start with the job that wastes the most hours.
What happens to the systems we already have?
We look at what you have before we propose anything. If a system works today, we keep that system and connect the new work to it. You get a plain list of what stays and what goes.
Who can see what, and how does POPIA fit in?
You decide who sees what. A site manager sees one location, and head office sees every location. Customer details stay in one place you control, which is what POPIA expects.
What does it cost?
The cost depends on how many locations you run and how much has to be built. The call is free. You get one fixed quote in writing before any work starts. How we scope, quote and hand over.
Tell us how many locations you run.
Send us the short version of how your locations run today. We will come back with a few questions and some times for a call. We are in Cape Town and we visit sites across the northern suburbs.
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