Legal and compliance
Everything we publish, in one place.
These are the policies that govern how we work and how we handle information. They are written in the same plain language as the rest of this site. If a procurement team needs them, this page is the one to send.
Effective date: 13 August 2026.
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Privacy notice
What personal information we collect, why we collect it, who else can see it, how long we keep it, and the rights POPIA gives you.
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PAIA manual
How to ask for a record we hold, who to ask, and what happens next. Every private body in South Africa must publish one.
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Website terms of use
The terms you accept by using this website, and what this website is and is not.
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Cookies and tracking
What this website stores on your device, and what it measures. There is less of it than you expect.
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Acceptable use policy
What may and may not be done with the websites, systems and automation we host for clients.
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How we use AI
Where AI sits in what we build, what a person always checks, and what we never do with your information.
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Security and disclosure
How we protect what we hold, and how to report a security problem to us.
Related reading
POPIA and the customer details your company holds is a plain-language guide, not a policy. It explains what the law asks of a company that keeps customer details, and what a booking system can and cannot do about it.
Working with us means a written agreement. Where we handle personal information on your behalf, that agreement includes the operator terms POPIA requires. Ask for a copy on the call.
This document explains how we work. It is not legal advice, and it does not replace advice from your own attorney.
Need something for your procurement file?
Tell us what your process asks for. We will send what we have, and we will say plainly if we do not have something rather than dress it up.
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